Every container, MBL, vessel, HTS code, and customs entry — auto-detected the moment an email arrives. Built for customs brokers and freight forwarders who think in shipments, not threads.
Watch what happens when a carrier message hits your inbox. References parsed, validated, tracked — in the same render frame.
Dear customer,
This confirms booking under MBL MEDUH9824571MBL for one 40' HC container CSNU7825050Container · ISO 6346 ✓ sailing aboard MSC AURORA IIVessel · IMO 9839272, voyage 125WVoyage.
Cargo: stainless steel sinks, HTS 7324.10.0010HTS code. ETD Shanghai 04 May 2026, ETA Los Angeles 28 Apr 2026ETA.
CBP entry filed under EIN-2026-00482Customs entry. Please review.
Best regards,
MSC Operations
Connect your existing ERP to the cloud without moving a single byte of data. Shipments, customs status, parties, cargo, documents — surfaced inline next to the email. No migration. No firewall changes. Read-only by design.
Hi team — quick check on container TGHU8045129 on the NORTHERN STAR. Should be at LA by April 28. Can you confirm delivery timing?
Also need the 7501 by Friday EOD.
Pull a 7501 from your ERP folder into a reply. Drop a customer's certificate of origin into the right ERP folder. Each document is routed to the correct module and entity automatically — your ops team sees a properly-filed record, exactly as if they had clicked Add document themselves.
Container numbers with check-digit validation. SCAC-prefixed MBLs. IMO numbers resolved from vessel names. We read them all.
Threading that respects how carriers actually reply. Search that thinks in shipments. AI replies grounded in tracking. Dashboards that surface deals before they slip. Built around freight — not retrofitted to it.
Shared mailboxes that scale past the forwarded-email threshold. Assign in one keystroke. @mention internally. Snooze, schedule, send-and-archive — all there. Everyone sees who owns what, in real time.
AI Smart Reply grounded in live tracking, ERP records, and the full thread. Container numbers come from data, never from guesses.
Five threading modes per inbox. Pick what matches how each customer's emails actually arrive. Snooze a thread for two weeks — the reply still finds its conversation.
SLA breaches. Customer health. At-risk archives. Team velocity. Generated each morning by AI, ready in 30 seconds.
Click any reference and follow the ship across the ocean — live position, route, every port touched, next ETA. No portal logins. No SCAC lookups. Just the map.
Describe what you want. We compile it to a rule. Ship in seconds. Adjust later — zero code, ever.
Auto-assign MSC bookings to Maria and snooze until LFD.
when from contains "@msc.com" and subject contains "booking" then assign("maria") snooze("lfd")
Customs, Operations, Accounting — each its own workspace with separate inboxes, rules, tags, leaders. Managers monitor employee inboxes without account-switching, without permission emails, without losing the audit trail.
Direct connections to carriers, terminals, vessel networks, and customs feeds. Hubswire plugs into every layer of global logistics so you don't have to.
Leader Pulse reads every email, every comment, every status across your shared inboxes — then writes you the briefing you wish you had. SLA breaches. Customer health. At-risk archives. Recurring asks. Team velocity. Auto-generated each night, in your inbox by 6 a.m. In plain English.
Tuesday, May 12 · Customs & Ocean Imports
Eight SLA breaches currently marked danger, with the oldest exceeding 113 hours overdue. Two recently archived conversations look like deals slipping. Maya Rodriguez leads team velocity at +29% WoW.
7 inbound · 9 outbound · reply ratio 1.29
🏆 Top performer · Maya Rodriguez
Hubswire wasn't built by SaaS people. Our family spent forty years in customs brokerage, watching global trade move through email tools that never understood it. We stopped waiting for someone else to fix that. Hubswire is freight-native — designed by operators, for operators.
Most software treats logistics email like personal correspondence. But every container number is a deal in motion, every reference a contract obligation, every reply a customer relationship. We built Hubswire to treat email the way the industry actually uses it — as the system of record.
No "starter / pro / enterprise" maze. No surprise add-ons. The first 50 companies lock in this rate forever.
