Email intelligence for customs brokers & freight forwarders
Hubswire reads your operation's email: it detects containers, MBLs and entries the moment they arrive, tracks them live, and warns you before a shipment becomes a problem.
Live in production at a U.S. customs brokerage
“PLACEHOLDER QUOTE — one or two sentences from the customer, approved in writing.”
PLACEHOLDER NAME PLACEHOLDER TITLE · PLACEHOLDER COMPANY
Carrier names and logos are trademarks of their respective owners. Not customers or partners.
Watch what happens when a carrier message hits your inbox. References parsed, validated, tracked — in the same render frame.
Hello team,
Pre-alert for your import under MBL MEDUH9824571MBL for one 40' HC container CSNU7825050Container · ISO 6346 ✓ now sailing aboard MSC AURORA IIVessel · IMO 9839272, voyage 125WVoyage.
Cargo: stainless steel sinks, HTS 7324.10.0010HTS code. ETD Shanghai 04 May 2026, ETA Los Angeles 20 May 2026ETA.
Please arrange customs clearance before arrival. Documents attached.
Best regards,
Harborline Forwarding · Import Desk
Connect your existing ERP to the cloud without moving a single byte of data. Shipments, customs status, parties, cargo, documents — surfaced inline next to the email. No migration. No firewall changes. Read-only by design.
Hi team — quick check on container TGHU8045122 on the NORTHERN STAR. Should be at LA by April 30. Can you confirm delivery timing?
Also need the 7501 by Friday EOD.
Pull a 7501 from your ERP folder into a reply. Drop a customer's certificate of origin into the right ERP folder. Each document is routed to the correct module and entity automatically — your ops team sees a properly-filed record, exactly as if they had clicked Add document themselves.
2 Average round trip from the Hubswire cloud through the on-premise gateway to the customer's ERP and back, measured in production at one customs brokerage.
Container numbers with check-digit validation. SCAC-prefixed MBLs. IMO numbers resolved from vessel names. We read them all.
Threading that respects how carriers actually reply. Search that thinks in shipments. AI replies grounded in tracking. Dashboards that surface deals before they slip. Built around freight — not retrofitted to it.
Shared mailboxes that scale past the forwarded-email threshold. Assign in one keystroke. @mention internally. Snooze, schedule, send-and-archive — all there. Everyone sees who owns what, in real time.
AI Smart Reply grounded in live tracking, ERP records, and the full thread. Container numbers come from data, never from guesses.
Five threading modes per inbox. Pick what matches how each customer's emails actually arrive. Snooze a thread for two weeks — the reply still finds its conversation.
SLA breaches. Customer health. At-risk archives. Team velocity. Generated overnight, in your inbox by 6 a.m.
Click any reference and follow the ship across the ocean — live position, route, every port touched, next ETA. No portal logins. No SCAC lookups. Just the map.
Describe what you want. We compile it to a rule. Ship in seconds. Adjust later — zero code, ever.
Auto-assign MSC bookings to Maria and snooze until LFD.
when from contains "@msc.com" and subject contains "booking" then assign("maria") snooze("lfd")
Customs, Operations, Accounting — each its own workspace with separate inboxes, rules, tags, leaders. Managers monitor employee inboxes without account-switching, without permission emails, without losing the audit trail.
1 Share of logistics references (containers, MBLs, HTS codes, CBP entries and the other types below) correctly detected and validated in a hand-checked sample of real inbound carrier emails at a live customer.
Leader Pulse reads every email, every comment, every status across your shared inboxes — then writes you the briefing you wish you had. SLA breaches. Customer health. At-risk archives. Recurring asks. Team velocity. Generated overnight, in your inbox by 6 a.m. In plain English.
Tuesday, May 12 · Customs & Ocean Imports
Eight SLA breaches currently marked danger, with the oldest exceeding 113 hours overdue. Two recently archived conversations look like deals slipping. Maya Rodriguez leads team velocity at +29% WoW.
7 inbound · 9 outbound · reply ratio 1.29
🏆 Top performer · Maya Rodriguez
CEO & Founder
Twelve years building integrations on OneView and Pervasive DB. Built the ERP bridge, the OpenTrack integration and the product's UX — operator instincts, shipped as software.
CTO & Founder
Built the engine that reads freight email — 14 reference types, snooze-aware threading, the AI layer. From scratch.
Hubswire wasn't built by SaaS people. I spent twelve years inside OneView and its Pervasive database, building the integrations a brokerage actually runs on — and watching every shipment live in email threads the ERP never saw. We stopped waiting for someone else to connect them. Hubswire is freight-native — designed by operators, for operators. Julio Aguilar Barquié · CEO
Most software treats logistics email like personal correspondence. But every container number is a deal in motion, every reference a contract obligation, every reply a customer relationship. We built Hubswire to treat email the way the industry actually uses it — as the system of record. Adalid Bori Palma · CTO
What changes when the inbox understands freight.
No "starter / pro / enterprise" maze. No surprise add-ons. The first 50 companies lock in this rate for the life of their account. Early-access pricing is available until the first 50 companies sign up.
Talk to a founder: Julio Aguilar Barquié · +1 786-620-1224 · julio@hubswire.com
